Tickex Promise

Here at Tickex we pride ourselves on our search results. To ensure that our listings are as comprehensive and safe as possible we test each company wanting to get in our listing against a set of criteria. We put these criteria together with the aim of making sure tickets listed in our results are from safe and credible sources.

Some examples of how we test our affiliates before they can be listed:
  • We strive for every ticket listing in our results to be from a legitimate registered company. To ensure this we check a range of criteria including for example VAT number, and company registration number.
  • All companies in our listings have a money back guarantee OR seller ranking system.
  • That each of our affiliates (vendors) have been in the market for some period of time (usually at least 6 months)
Our promise to YOU:
  • We will do our best to help you find the perfect ticket. How do we do this? By searching nearly all significant sources of tickets in the UK and the US.
  • We will always do our best to provide you the most up to date ticket data available in one place. We do this by updating our database at least daily.
  • We will make it as easy as possible for you to find the right ticket. We do this by giving you easy to use search and sorting features, to allowing you to narrow your search down by price, date, location, artist or any combination of these.


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